Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Proceed to Checkout" or click on ''Cart'' and you will be asked for a few details that we need to be able to satisfy the order. An Invoice will be sent to you shortly after your order has been received.

 

 

Shipping And Handling We endeavour to ship ordered items for next day delivery via DPD, Parcel Force, or First class post, depending on which is the better option for you as a customer. Orders in excess of 195. excluding VAT are carriage free. Orders below 195 carry a post/pack charge of anything up to 6.50 + VAT, depending on how the goods were sent.

 

Delivery Schedule We deliver your order right away. We will normally send your order to you for the next working day if that is possible. International orders are generally received in under 10 days.

 

Back Orders If your item is not in stock, we will back order for you. You will always have the option to cancel your back order.

 

Tax Charges For orders made from the UK 20% VAT is added. Order from the European Union are VAT free provided we have your valid VAT number registered.

Orders to the rest of the world are VAT free.

 

Credit Card Security If you are paying with a credit card, we use the Paypal gateway and refer you to their security policy.

 

Guarantee We guarantee your satisfaction.

 

Reaching Us If you need to reach us, please email us on rsi@rsi-cycles.com, alternatively, you can call on 020-8965-2510 or fax us on 08700 51 22 98 or write to us at 69 Manor Park Road Harlesden London NW10 JX United Kingdom.

 

Privacy Policy Riva Sports Industries do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

 

Returns Policy All items for return must be returned with an RMA (Returns Merchandise Authorisation) number written on the outside of the parcel. You can obtain this RMA number by calling us. We will then log in your details and expect the parcel back. On receipt the item will be logged in and processed accordingly.

 

Remittance Terms If you have a trade account set up our terms are 30 days nett from date of invoice.

If you have a proforma account then you can checkout with a credit card or else checkout via 'Purchase Order' and we will debit your card manually over the phone.