|Making A Purchase
Making a purchase could
not be easier. Just browse our Catalogue, and click on any items that you
wish to buy and put them into the shopping cart. After you have finished
your selection, click on "Proceed to Checkout" or click on ''Cart'' and you
will be asked for a few details that we need to be able to satisfy the
order. An Invoice will be sent to you shortly after your order has been
|Shipping And Handling
We endeavour to ship ordered items for next day
delivery via DPD, Parcel Force, or First class post, depending on which is
the better option for you as a customer. Orders in excess of £195. excluding
VAT are carriage free. Orders below £195 carry a post/pack charge of
anything up to £6.50 + VAT, depending on how the goods were sent.
We deliver your order right away. We will normally
send your order to you for the next working day if that is possible.
International orders are generally received in under 10 days.
If your item is not in stock, we will back order
for you. You will always have the option to cancel your back order.
For orders made from the UK 20% VAT is added. Order
from the European Union are VAT free provided we have your valid VAT number
Orders to the rest of the world are VAT free.
|Credit Card Security
If you are paying with a credit card, we use the Paypal gateway and
refer you to their security policy.
We guarantee your satisfaction.
If you need to reach us, please email us on firstname.lastname@example.org,
alternatively, you can call on 020-8965-2510 or fax us on 08700 51 22 98 or
write to us at 69 Manor Park Road Harlesden London NW10 JX United Kingdom.
Riva Sports Industries do not disclose buyers'
information to third parties. Cookies are used on this shopping site to keep
track of the contents of your shopping cart once you have selected an item,
to store delivery addresses if the address book is used and to store your
details if you select the 'Remember Me' Option.
All items for return must be returned with an RMA
(Returns Merchandise Authorisation) number written on the outside of the
parcel. You can obtain this RMA number by calling us. We will then log in
your details and expect the parcel back. On receipt the item will be logged
in and processed accordingly.
If you have a trade account set up our terms are 30
days nett from date of invoice.
If you have a proforma account then you can checkout with a credit card or else checkout via 'Purchase Order' and we will debit your card manually over the phone.